Home and business owners shopping for iron fences are quickly confronted with a wide variety of companies and contractors all claiming to be the best in some way. Since iron fences are usually a once in a lifetime type of purchase, it can be hard to know which companies are really reliable and will give you the quality that you are looking for.
The following are a few guidelines in selecting a company that sells iron fences.
What Kind of Service Do They Offer?
Not all companies are full service companies such as Dufferin Iron Railings. If you are looking for a company that can do everything from taking measurements, manufacture your fence, deliver it and install it, you need to make sure that the company you are working with actually offers all of that.
There are several online companies out there that are order and delivery only. It is up to the homeowner to make sure that proper measurements are taken. And once your fence arrives it is up to you to install it or hire someone who can.
So before you make an order, know what services you are getting and what services you are not.
Do They Have Knowledgeable Staff?
Perhaps one of the most annoying experiences that you can have as a consumer is to contact a company and ask a lot of questions about a product that you are interested in, only to end up speaking to someone who really doesn’t know much about the product and who is unable to answer your questions.
Sadly, this can happen a lot when you are shopping for iron fences. Many companies are nothing more than distributors. You place an order with them and then they forward the order to their supplier.
But because fences are a prominent and long term feature of your home, it is always best if you can speak with a knowledgeable staff person.
If someone in a company struggles to answer questions about their product, you might want to take that as a red flag.
What Warrantees Do They Offer?
If warrantees are important to you, you should enquire about what kind of warrantees a company offers before you agree to do business with them. Just like there are many companies out there that sell iron fences, there are also discrepancies in the types of warrantees that they offer. When you are comparing two companies, make sure you compare this aspect of the business as well.
Do They Have Happy Customers?
Iron fences are a product that homeowners will likely be living with for a very long time. When you trust a company to build and install a fence for you, you want to know that they are a company that will do a great job. One of the easiest ways to predict this, is if the company has happy customers who are willing to give referrals or testimonials.
You can check to see if a company puts customer testimonials on their website, but you should also not be afraid to ask the company if they are willing to provide references and their contact information.
Once you know what to look for in a company that sells iron fences, it can make your job much easier. Now all you have to do is choose the design!